养生行业如雨后春笋一般,冒出了一大批实体店。而养生馆就是其中一个重要的赛道,众多投资者纷纷入局。作为一个朝阳行业,投资者该如何抓住风口,怎么开好一家
中医养生项目加盟店铺呢?以下几点需要记住:
The health care industry has mushroomed, and a large number of physical stores have sprung up. The health care center is one of the important tracks, and many investors have entered. As a sunrise industry, how should investors seize the wind and open a franchise store for TCM health care projects? The following points need to be remembered:
1.装修环境
1. Decoration environment
养生馆装修环境根据定位的不同,风格也不同。比如养生馆着重给顾客个性化的服务,或者突出文化气息,定位成一个文化场所,比如怀旧风格、时尚风格、小清新风格等。针对装修问题,钰翎养生馆会为加盟商提供选址扶持,提供样板店门头设计源文件,软装选品支持,帮助加盟商快速开店。
The decoration environment of the health center is different according to the location and style. For example, the health center focuses on personalized services for customers, or highlights the cultural atmosphere, positioning itself as a cultural place, such as nostalgic style, fashion style, small fresh style, etc. In view of the decoration problem, Yuling Health Club will provide free site selection support for franchisees, free design source documents for model stores, and support for soft decoration options to help franchisees quickly open stores.
2.养生产品
2. Health care products
产品对养生馆的重要性不言而喻。在选择养生产品的时候一定要遵循、有效、售后服务完善的原则。就像钰翎养生馆的产品,种类丰富,针对性强;好操作,性高。还有,在购买养生设备的时候,不要盲目购进,在不了解产品和客户满意度的情况下,一些能够租赁的产品尽量先租赁后购买。
The importance of products to health care centers is self-evident. When selecting health care products, we must follow the principles of safety, effectiveness and perfect after-sales service. Like the products of Yuling Health Club, they are rich in variety and targeted; Good operation and high safety. In addition, when purchasing health care equipment, do not buy blindly. Without understanding the product and customer satisfaction, try to rent some products that can be rented before purchasing.
3.顾客管理
3. Customer management
养生馆顾客管理包含拓客、锁客、留客,其中很重要的一环就是整理好顾客档案。当你把每个来店消费的顾客资料记录好,像什么时间、什么产品、消费多少等等,就能更好的做销售,做客情,加强服务。比如顾客生日到了,一个电话问候,让顾客为之感动,对于锁客留客来说,会起到意想不到的辅助效果。
The customer management of the health care center includes expanding customers, locking customers and retaining customers. A very important part is to organize customer files. When you record the customer information of each customer coming to the store, such as when, what products, how much consumption, etc., you can better do sales, customer sentiment and enhance service. For example, when the customer's birthday is coming, a telephone greeting will move the customer. It will play an unexpected auxiliary effect for locking the customer.
4.服务
4. Services
毋庸置疑,顾客都是带着目的踏进养生馆的,想要做好服务就必须要从顾客的需求入手,给顾客提供有针对性的养生方案,有效果的护理项目和产品。
Undoubtedly, customers enter the health care center with a purpose. To do a good job of service, we must start with customers' needs and provide customers with targeted health care solutions, effective care projects and products.
综上所述,就是新手开好一家养生馆需要注意的事项。但是对于创业新手,开养生馆好选择一个好的企业来加盟,这样从新店选址到后期经营总部都会提供相应的扶持,更利于养生馆的长期发展。您有需求就来我们网站
http://www.songmutie.com咨询!
To sum up, this is what the novice should pay attention to when opening a health care restaurant. However, for new entrepreneurs, it is better to choose a good brand to join the health care center. This will provide corresponding support from the location of the new store to the later operation headquarters, which is more conducive to the long-term development of the health care center. Come to our website if you need http://www.songmutie.com consulting service